Very knowledgeable, and AMAZING customer service. Jeff was recommended to me by another electrician after I asked them who would be able to promptly help me today. I called Jeff to have him look at a short that I stupidly created trying to install a new outlet. Prior to this, I tried everything I could, even replace the breaker switch, to no avail. Jeff was able to diagnose the issue and fix the problem. He seriously deserves all the 5 stars! Jeff is now permanently etched in my phonebook and will be my go-to-guy for anything electric. Thanks Jeff!
I couldn’t have been more impressed with Jeff Vickland. I called because of some outlets that needed to be updated. He showed up within 10 minutes of the appointment. He was neat as a tack, and he put on shoe coverings before entering the premises. He spoke to me clearly with explanations I could easily understand. He did not try to up the job, but explained what should be taken care of now and what could be left for another time. I would highly recommend him!
Jeff was a pleasure to work with. He was very friendly, knowledgeable and very professional. He spent more time than he needed and explained what he was doing every step of the way. Some contractors get very annoyed if you look over their shoulders as they work, but Jeff didn’t mind at all and answered all of my questions. He cleaned up the install very nicely and it looks like it was installed when the house was built, I am completely satisfied with his work. In addition, he spent time reviewing options for future work and made sure I was completely okay with the install before he left. If dealing with all contractors was this easy and stress-free, I think people would have a lot more home improvement work done. I will definitely use Jeff’s services again and would recommend him to anyone needing electrical work done.
Jeff is the consummate professional! He returned our call quickly, he arrived on time…he followed through and did exactly what he said he would in the amount of time he said it would take. That’s all one really expects from a customer service professional, but it seems harder and harder to find one that will actually even return a phone call, let alone do what they say they will. Look no further than 1 Source Electric… Jeff was not only professional in every aspect of his work, but also very knowledgeable. And what a genuinely nice guy! He explained everything he was going to do, step by step, and even gave us suggestions about creating the perfect lighting, and more energy efficient lighting. Not only did he do everything he said he would, he went above and beyond. It’s clear that he takes pride in his work, and clear that customer service is very important to him. He did a fantastic job! We couldn’t be happier with his work, and will definitely use his services again, and refer all our friends and family to him as well.
I contacted Jeff Vickland of 1 Source Electric in the morning, and he was able to make electrical repairs that afternoon. He was quick to respond, courteous, professional, and thorough. I didn’t meet him in person, but my tenant did and had only good things to say about him. He was upfront and fair about his hourly rate, and even took care of a couple little issues that weren’t part of the original problem, without charging more. We communicated via text prior to the repair, and he e-mailed the bill to me afterward. I love it when companies embrace modern technology. I highly recommend 1 Source Electric.